Buy Eucalyptus Subscriptions

 

Starter

Cost-effective support to setup or evaluate Eucalyptus clouds.

$149
Per server / month
billed monthly
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Standard

Enterprise-class support for new and existing clouds.

$199
Per server / month
billed annually
  • Unlimited web support
  • Proactive security alerts
  • Advanced modules
  • Business hours support
  • Show all benefits
 

Premium

Around-the-clock access to accelerated support services.

$299
Per server / month
billed annually
  • Unlimited web support
  • Proactive security alerts
  • Advanced modules
  • 24x7 support
  • Accelerated response
  • Show all benefits

Why Eucalyptus Support Services?

Eucalyptus is committed to making our customers and users successful. Our team of experts help customers design and deploy cloud solutions more quickly with greater success than going alone. Subscription customers receive:

  • Priority access to all software, updates/upgrades, and security advisories
  • Rapid response on critical bug fixes and security updates
  • Expert technical support regardless of cloud size

  Starter
$149 per server / month
Standard
$199 per server / month
Premium
$299 per server / month
Subscription Term Monthly1 Annual2 Annual2
Unlimited Web Support
Proactive Security Alerts
Customer Portal Access
Support Coverage Web Only Business Hours 24/7
Initial Response Time: High Business Day 4 hours 2 hours
Prioritized Issue Resolution  
VMWare Advanced Module  
SAN Advanced Modules  
 

1 For your convenience, all monthly subscriptions automatically renew each month until cancelled. The required cancellation notice period is 30 days.
2 For your convenience, all annual subscriptions automatically renew each year until cancelled. The required cancellation notice period is 30 days.

Security Issues

If the issue you are reporting is a security one, please contact the Eucalyptus Security Response Team directly or submit a security bug.

If you choose to submit a security bug, please make sure that you are submitting a "security bug" or a "private bug". This will ensure that only you and the security team will have access to the bug.

More information about security